1. Who we are
Mode Marketing Limited · Company No. 16231339 · VAT GB510546229 · Registered office 85 Great Portland Street, London, W1W 7LT.
ICO registration: ZC127160 (expires 2027-04-17). Contact for data queries: hello@modemarketing.ai.
2. What we collect
- Enquiry form data: name, email, company (optional), scope, timeline, budget (optional), brief message.
- Server logs: IP address, user agent, timestamps · for security + abuse prevention only.
- Cookies: none set on this site at present. We will update this policy and add a consent prompt before any non-essential cookie lands.
3. Why we process it (lawful bases)
- Legitimate interests (Art. 6(1)(f)) · responding to your enquiry.
- Contract (Art. 6(1)(b)) · delivering services you've engaged us to deliver.
- Consent (Art. 6(1)(a)) · marketing emails, where you've opted in.
- Legal obligation (Art. 6(1)(c)) · accounting + tax record-keeping (HMRC requires 6+ years).
4. How long we keep it
- Enquiry data: 24 months from last contact.
- Client engagement records: 7 years (HMRC retention requirement).
- Server logs: 30 days.
5. Who we share it with
Named processors:
- Hostinger International Ltd · website hosting + email infrastructure (EU + UK servers).
- Google LLC · Workspace email (UK + EU servers via Google Cloud).
We don't sell, rent or trade personal data. Ever.
6. Your rights under UK GDPR
- Right of access · we'll provide a copy of your data within 30 days.
- Right to rectification · request a correction.
- Right to erasure · we'll delete subject to legal-retention requirements.
- Right to restrict processing.
- Right to data portability.
- Right to object.
- Right to lodge a complaint with the Information Commissioner's Office · ico.org.uk · 0303 123 1113.
7. International transfers
Where data is transferred outside the UK + EEA, we rely on Standard Contractual Clauses or adequacy decisions. Google operates UK + EEA infrastructure for our use.
8. Changes
We will update this policy as needed. Material changes will be noted at the top. Last updated 2026-05-13.
